Not long ago, I wrote this article for Smart Business about my wife’s grandmother, who was in the habit of going to Wendy’s every day, for 20 years, to get her Diet Coke. When she pulled up to the drive-thru, the employees would wave her on down to the window; they already knew what she wanted, and that’s why she was there. It wasn’t about the Diet Coke. There are plenty of places she could’ve…
From the time she was a child, Jessica Jackley wondered what it meant to truly make a meaningful difference in another person’s life. She grew up in church and had many interactions with non-profits and NGOs over the years, but the act of giving back often left her wanting. She just didn’t see a noticeable way to do problem-solving work that truly moved the needle for those on the receiving end. And so, she co-founded…
Shane Battier has won everywhere. Over his 13-year career in the NBA, he not only achieved back-to-back championships, he was also a six-time divisional winner of the NBA Sportsmanship Award and was named an NBA Teammate of the Year. Previously, he played four years at Duke, winning the 2001 National Championship and taking home more than one Player of the Year awards. But if you ask him, he’ll tell you that everything he knows about…
