The Secret to Salesforce’s Winning Culture
In 1999, Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez founded salesforce.com, a cloud computing company that has grown into one of the most highly valued American companies in…
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Good Vibrations: What’s Your Presence?
We all have a presence when we come into a room and that presence sends vibrations to those around us. We can’t control everything about what people feel about us,…
How Can You Measure Feelings?
We live in a time of metric mania. We know it’s important to measure how we’re doing and that metrics can lead us to better decision-making. But we’ve got to…
Why Purpose Is Powerful
As we begin traveling the 6 A’s (Assess, Align, Aspire, Articulate, Act, Anchor) to create a compelling Thermostat Culture, we begin with why. To properly align as a team, we…
To Align Your Team, ‘Start With Why’
Conversations are the currency for change, and they need to “Start With Why.” They can’t just be conversations for the sake of conversing. People want meaning. They are thirsty to…
Assessing Your Talents to Leverage Strengths
As Jim Collins so eloquently put it in his game-changing book Good to Great, you’ve got to have the “right people on the bus” and then also “in the right…
Your Cultural Ecosystem: The 3 Species
This past summer, my family had the great opportunity to visit the Galapagos Islands, which are nearly six hundred miles off the coast of Ecuador and the northwest corner of…
Six Questions to Establish Your Team’s Point A
It is all too common to walk into a room with any team and for them to be confused about where they actually are. They might be very excited to…
Always Know Your Starting Point
It was a long day in the Adirondack Mountains in upper New York State. There were eleven of us in our patrol, and we were on day five of a…
Own It: Put Action into Motion
A few years back, I had the distinct pleasure of visiting the headquarters of Southwest Airlines in Dallas, Texas. I was given a tour, and one statement appeared everywhere. I…