I hear the dreaded question: “How have you been doing with your flossing?” The deep swallow I take while the practitioner probes my open mouth and inspects my gums reveals the real answer to her question. I’m guessing many of you are with me on this one. There are things we know we’re supposed to do, but we don’t always follow through. I know I’m supposed to floss, but I don’t always do what I…
The last few years have not been enjoyable as it relates to watching my parents struggle with their health. I lost my mother to cancer in 2015, and my father was in and out of the hospital for five years before passing away in 2017. I do not wish those moments upon anyone, yet I realize that experiencing these types of pain and losing people we love are aspects of the human experience. It also comes with…
Have you ever driven down the road and approached a sign that makes you giggle because you know that the true message of the sign has been lost in translation? It’s obvious that the sign, often laden with mixed messages, does not really communicate its intended purpose. It’s in those moments that I choose to believe the person making or placing the sign was probably in such a hurry to get the task done that they forgot…
NBA executive and former NCAA and professional basketball star Shane Battier will join Jason Barger, Howard Behar and others as a speaker at the second annual Thermostat Cultures Live event on Friday, Nov. 9, in Columbus, Ohio. Here, Battier, who was regarded as one of the most complete players in the NBA for his leadership, lockdown defense and intellectual approach to the game, shares his thoughts on culture, doing good and the importance of the…
The precision of language is critical. What might mean one thing to one person means something else to another. Language isn’t perfect, but it’s all we’ve got. So, the precision of the words we choose and the definitions we design together are critical. Revitalizing language that already exists is also a part of keeping values an active and growing tool. I’ve been involved in a number of companies in the last year who have values…
How would you describe the core values of your team in order to bring to life the culture you want? If you winced or rolled your eyes when you read the phrase “core values,” hang with me. Unfortunately, some of your reaction is for good reason. You see, the exercise to determine your Mission/Vision/Values has not always been handled well by teams and organizations. Many have just gone through the motions to create them and…
Govindh Jayaraman is a portfolio entrepreneur who started his first company at 18, has worked in industries from real estate development to tech, and is currently President of IMBA Medical. He’s also an inspirational leadership author and the mastermind behind the Paper Napkin Wisdom movement, a collection of “nuggets” of wisdom from leaders, business-owners and difference-makers written on paper napkins. This fall, he’ll join longtime Starbucks President Howard Behar, culture expert Jason Barger and others…
We are a storytelling culture. You and your people tell stories all day long. You tell a story by the way you dress. You tell a story by the way you greet your family members or friends in the morning. The way you sit in meetings. The way you interact with clients. And every time you hit that send button on social media that blasts out into the world. The messages we send and the…
PayPal, one of the world’s largest online payment companies, was one of a handful of companies in 2015 to rank 100 percent on the Corporate Equality Index (CEI), a national benchmarking study on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign Foundation. Not only was this a terrific honor for the company to receive and for employees to take great pride in, but they also ranked one hundred…
Longtime Starbucks President Howard Behar will headline the second annual Thermostat Cultures Live one-day retreat on Nov. 9 in Columbus, Ohio. Here, the executive-turned-author, speaker and consultant talks about culture, priorities and why he’s excited to team with Jason Barger for another life-shaking day. Q: You helped build one of the most groundbreaking corporate cultures in history at Starbucks. How did you manage that while building the company from 28 stores to 15,000? A: We did…
