As president of Starbucks, Howard Behar, now retired, and his team led the company from 20 stores to 15,000 around the globe. His approach as a servant leader helped Starbucks realize, “It’s Not About the Coffee.” This interview was recorded at Jason Barger’s annual leadership event, Thermostat Cultures Live, in front of an audience of CEOs, HR execs, managers and anyone looking for inspiration.
ABOUT THE THERMOSTAT
Conversations and micro-thoughts to engage your mind and heart.
A thermostat is proactive. It sets the temperature in a room. Controls the temperature. Regulates the temperature. But in today’s distracted, fast-paced and digital world, it’s easy for individuals and organizations to act more like thermometers, slipping into reactionary thinking, becoming scattered and inconsistent. The most compelling leaders, teams, organizations, families or collection of humans of any kind operate in thermostat mode. They calibrate their mind and heart to set the temperature for the vision and culture they want to create. Jason Barger, globally celebrated author, keynote speaker and founder of Step Back Leadership Consulting, is the host of The Thermostat, a podcast journey to discover authentic leadership, create compelling cultures and find clarity of mission, vision and values.