Season 8 Episode 37: Unreasonable Hospitality

Season 8 Episode 37: Unreasonable Hospitality – The Key to Compelling Cultures

In the realm of leadership and corporate culture, there’s a concept that’s gaining significant traction: unreasonable hospitality. This isn’t just about being welcoming; it’s about creating an environment where individuals feel not only welcomed but truly expected and valued. In this episode of The Thermostat Podcast, Jason V. Barger explores this powerful idea and how it can transform your team and organization.

Unreasonable Hospitality: Setting the Stage

Drawing inspiration from Will Guidara’s book “Unreasonable Hospitality”, Barger discusses how the best leaders and teams go above and beyond to cultivate compelling cultures. It’s about removing obstacles, anticipating needs, and exceeding expectations. As Barger puts it, “True hospitality is the art of helping people feel expected to be there rather than just welcomed.“

Key Takeaways for Leaders and Teams

• A Culture of Hospitality: It’s where individuals feel seen, valued, and have a strong sense of belonging.
• The Power of Language: The words we use shape our behaviors and, ultimately, our culture. Articulate your desired culture clearly to bring it to life.
• People Who Erode Culture: Even high performers who undermine the culture should be addressed. It’s a privilege to be part of a positive culture, not a right.
• The 30-Minute Huddle: Utilize short, focused meetings to coach, develop, reinforce values, inspire, and communicate openly.
• Dreamweavers: Encourage and empower individuals to proactively seek ways to enhance the experience of others.
• Focus on the Positive: Don’t dwell on what you don’t want; instead, define the culture you desire and take action to achieve it.

Notable Quotes

• “Elevated experiences lead to greater performance and greater outcomes.”

• “People never forget how you made them feel.”

• “If you can’t articulate the culture and experience you’re trying to create, then it won’t exist.”

• “Don’t run from what you don’t want. Run toward what you do want.”

Questions to Ponder

1. How can your team or organization embrace unreasonable hospitality?
2. Who might be eroding your culture, and what steps can you take to address it?
3. What’s the future culture you envision, and what actions can you take today to move towards it?

Conclusion

Unreasonable hospitality isn’t about grand gestures; it’s about the small, intentional acts that demonstrate genuine care and create a sense of belonging. By implementing these principles and fostering a culture of unreasonable hospitality, you can unlock the full potential of your team and organization. Remember, the culture you create is a reflection of your leadership. So, be a thermostat, set the right temperature, and breathe good oxygen into your team.

Links and References

See the book referenced in this episode: Unreasonable Hospitality – View now

11.8.24 Hybrid Event  www.ThermostatCulturesLive.com and https://jasonvbarger.com/thermostat-cultures-live/ and for Sponsorship Packages / opportunities or bulk tickets, please email Info@JasonVBarger.com

For more insights and practical tips, be sure to check out Jason V Barger’s book Breathing Oxygen. This book dives deeper into the concepts discussed in this episode and provides additional strategies for fostering a positive mindset and effective leadership.

By incorporating these practices into your summer routine, you can breathe new life into your personal and professional endeavors. Remember, as Jason says, “The best leaders, teams, and cultures on the planet stimulate progress by recalibrating their thermostat together.”